100% financial security
Safeguard your money, safe in the knowledge that our COVID-19 policy will protect your ski lessons.
With all the uncertainty regarding COVID-19 and the possibility of travel restrictions, we completely understand that you may be reluctant to pre-book ski lessons this Winter.
That’s why we’ve decided to put in place a clear and simple 100% Fianancial Security policy for cancellations caused by COVID-19 during the Winter 2020/21 season.
This will allow you to go ahead and book lessons as normal, making sure you can reserve the spaces you want, but maintain complete peace of mind that your money will be refunded.
Should you need to cancel your lessons due to any of the following COVID-19 causes, we will refund all unused lessons in full if:
- the resort is closed.
- the border into France is closed.
- the border of your country of residence is closed meaning you are unable to travel.
- the government/foreign office in your country of residence advises against all but essential travel to France.
- quarantine of more than 5 days is imposed by France, or your country of residence, making it impossible for you to travel.
We must receive notification in writing at least 24 hours before the start of the first lesson.
Our normal cancellation policy (see booking conditions) will apply if you need to cancel lessons due to illness as a result of COVID-19. You must ensure you have adequate travel insurance in place for such an event.
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